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Returns & Refunds Policy
At AFRO ASIA®, we take pride in the quality of our food products; however, due to the perishable nature of our inventory, returns are only accepted for damaged, incorrect, or expired items within 48 hours of delivery.
Return Process
- 1.Inspect Your Order
Upon delivery, please immediately check your items for any signs of damage, leakage, or incorrect packaging.
- 2.Contact Support
Send an email to our support team with your order number and clear photographic evidence of the issue within 2 days.
- 3.Review Process
Our quality assurance team will review your claim to ensure it meets our safety and hygiene standards for a return or replacement.
- 4.Resolution
Once approved, we will initiate a full refund to your original payment method or dispatch a replacement at no extra cost.
